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Job description
Texas based LTC Pharmacy is seeking a Full-Time Pharmacy Technician to become a part of our After-Hours Pharmacy team!
We are seeking a dedicated Pharmacy Technician who thrives in a fast-paced, high-volume environment with minimal supervision. If you’re driven, detail-oriented, and ready to take initiative while juggling multiple priorities, we want you on our team.
Responsibilities:
- Triage incoming Rx orders.
- Accurately enter Rx orders according to pharmacy workflow and delivery cut-off times.
- Process refills as requested.
- Process 3rd party claims adjudication (insurance claims rejections).
- Coordinate and triage all pharmacy inquiries (i.e. phone, fax, correspondence, electronic media) and resolve all customer issues; ensuring accurate information is provided.
- Outreach to Retail Pharmacies and delivery service to coordinate filling of medications in between scheduled pharmacy deliveries.
- Resolve customer complaints in a timely, accurate and professional manner.
- Provide customers with resources or additional information.
- Navigate across multiple computer systems to respond to questions from external and/or internal partners.
- Constantly meet established productivity requirements, schedule adherence and quality standards.
- Handle incoming and outgoing calls related to prescription orders, refills, and patient inquiries.
- Verify and input prescription information accurately into the pharmacy system.
- Assist patients and healthcare providers with medication-related questions and provide clear, professional guidance.
- Work closely with pharmacists and other technicians to ensure timely and accurate prescription processing.
- Maintain a high level of accuracy when collecting and documenting patient information.
- Monitor order statuses, provide updates, and resolve any issues that may arise with prescriptions or shipments.
- Ensure compliance with all pharmacy laws, regulations, and company policies
- Maintain patient confidentiality and adhere to HIPAA regulations.
- Other duties as assigned.
Required Qualifications
- Unblemished TSBP Pharmacy Technician Registration in good standing
- One (1) year of high-volume order entry required.
- Experience in Long Term Care pharmacy
- Must be able to demonstrate a working knowledge of a PC and be able to learn and use new software.
Preferred Qualifications
- Experience with Framework, Docutrack or ECM preferred.
- Remote work
Job Type: Full Time
Benefits:
- 401(k)
- 401(k) matching
- Medical, Dental and Vision
- Short-Term disability
- Critical Illness
- Accident Insurance
- Life Insurance
Schedule:
Full Time: Monday through Friday - 11 pm - 8 am
*Rotating Saturdays as needed
Note: Mid Shift is eligible for Shift Differential Pay.
Education: High school or equivalent (Preferred)
License/Certification:
- Texas State Board of Pharmacy Registration (Required)
- Driver's License (Preferred)
Work Location: Remote
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