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Pharmacy Technician - Night Shift (Monday - Friday)

MChest Pharmacy
Part-time
Remote
 
Job description
Texas based LTC Pharmacy is seeking a Full-Time Pharmacy Technician to become a part of our After-Hours Pharmacy team!
We are seeking a dedicated Pharmacy Technician who thrives in a fast-paced, high-volume environment with minimal supervision. If you’re driven, detail-oriented, and ready to take initiative while juggling multiple priorities, we want you on our team.

Responsibilities:
  • Triage incoming Rx orders.  
  • Accurately enter Rx orders according to pharmacy workflow and delivery cut-off times.  
  • Process refills as requested.
  • Process 3rd party claims adjudication (insurance claims rejections).  
  • Coordinate and triage all pharmacy inquiries (i.e. phone, fax, correspondence, electronic media) and resolve all customer issues; ensuring accurate information is provided.
  • Outreach to Retail Pharmacies and delivery service to coordinate filling of medications in between scheduled pharmacy deliveries.
  • Resolve customer complaints in a timely, accurate and professional manner.
  • Provide customers with resources or additional information.
  • Navigate across multiple computer systems to respond to questions from external and/or internal partners.
  • Constantly meet established productivity requirements, schedule adherence and quality standards.
  • Handle incoming and outgoing calls related to prescription orders, refills, and patient inquiries.
  • Verify and input prescription information accurately into the pharmacy system.
  • Assist patients and healthcare providers with medication-related questions and provide clear, professional guidance.
  • Work closely with pharmacists and other technicians to ensure timely and accurate prescription processing.
  • Maintain a high level of accuracy when collecting and documenting patient information.
  • Monitor order statuses, provide updates, and resolve any issues that may arise with prescriptions or shipments.
  • Ensure compliance with all pharmacy laws, regulations, and company policies
  • Maintain patient confidentiality and adhere to HIPAA regulations.
  • Other duties as assigned.
Required Qualifications
  • Unblemished TSBP Pharmacy Technician Registration in good standing
  • One (1) year of high-volume order entry required.
  • Experience in Long Term Care pharmacy
  • Must be able to demonstrate a working knowledge of a PC and be able to learn and use new software.
 
Preferred Qualifications
  • Experience with Framework, Docutrack or ECM preferred.
  • Remote work
Job Type: Full Time 

Benefits:
  • 401(k)
  • 401(k) matching
  • Medical, Dental and Vision
  • Short-Term disability
  • Critical Illness
  • Accident Insurance
  • Life Insurance
Schedule:
 
Full Time:  Monday through Friday - 11 pm - 8 am
*Rotating Saturdays as needed
Note: Mid Shift is eligible for Shift Differential Pay. 
 
Education:  High school or equivalent (Preferred)

License/Certification:
  • Texas State Board of Pharmacy Registration (Required)
  • Driver's License (Preferred)
Work Location: Remote